FAQs

How can I track my order?

You will receive tracking details and a link within 2-3 working days of the order confirmation email.

I did not receive my order.

If your order hasn't arrived yet, please begin by checking the tracking link provided for your shipment. Sometimes, it may show that your package has been delivered, in which case it could have been placed in your mailbox or a common package area.

If you've confirmed through tracking that your order was delivered but you still can't find it, consider asking your neighbors if they may have received it for you.

If these steps don't resolve the issue and you still haven't received your order, please reach out to us at sales@mystiuebazaar.comPlease include your order number and delivery address in your message so we can assist you promptly.

Can I modify my order?

The orders are immediately processed to ship to ensure faster delivery. Your order may be modified if you have not received shipping/tracking details.

Can I cancel my order?

The orders are immediately processed to ship to ensure faster delivery. Your order may be canceled if you have not received shipping/tracking details.

I would like to return an item. Is it possible?

If you wish to return a product, please refer to our return and refund policy and follow the procedure indicated.

What payment methods do you accept?

We prioritize your security with our trusted and secure payment options:

• Credit and Debit cards (VISA, AMEX, Mastercard, etc)
• Buy Now, Pay Later
• Apple Pay
• Samsung Pay
• Google Pay

I would like to order a large quantity of products.

For bulk orders, please reach out to us via email, and we will strive to accommodate your needs.